OTAL's customer reviews

Really great service, I ordered a refurbished MacBook Air 13 inch (2017) with 128GB of storage but I was sent one with a higher spec and 256GB of storage. Working really well so far, although slower than a new model as expected, and definitely worth the price.

I was blown away by the condition of my new macbook! Not a scratch on it and works like a dream! I've always bought my tech refurbished, but I've never known a quality like this. I traded in my old macbook and the service was quick and easy to navigate. Highly recommend and will definitely be using Back Market again!

I bought the Dell Latitude 5400 and it has been much better than expected, I bought a different laptop a while back as a gift and the experience was not great but this laptop was excellent, I am very glad to have bought it.

I'm really happy with the MacBook Pro so far and it even came with an upgrade to 32gb RAM. It all seems to work well and I'm pleased with it. I chose Good condition and there's just very minimal cosmetic wear and tear. It arrived promptly and the only dodgy part was that Royal Mail left it outside without asking for a signature, plus I feel it wasn't packaged that brilliantly, but no apparent harm done. A great purchase and seller, and I'm looking forward to working with this refurbished and much needed upgrade to my old laptop, running programmes like FCPX. Would recommend.

I recently purchased a MacBook Pro, and I'm impressed with the swift and efficient customer service I received. Initially, I encountered some issues with the product, but the team promptly addressed my complaints and sent a better replacement. I'm thoroughly satisfied with the service and the product. Back Market's commitment to customer satisfaction is evident, and I highly recommend them to anyone looking for a reliable and trustworthy marketplace.

1. Order arrived before it was due 2 Great notice of delivery time slot 3. Item is AS NEW— not a mark anywhere 4. I could with keeping it in that condition— does back market sell cases for MacBook Pro? Many thanks to all at Backmarket and 5. To my special friends at Cafe Cotton, Chris and Rick who gave BackMarket.co.uk such a glowing and continuos review

Excellent service. I’ll never buy a new Macbook again after receiving my refurbished one from Back Market. It’s in excellent condition as described. Only just got it but so far, Back Market get 10/10 from me.

Wow! Been looking at the website for a few months but finally decided to buy a new MacBook Wednesday evening. Absolute beauty of a gold Air 13” model arrived Friday lunchtime. Condition listed as good, but looks immaculate to me (the sticker residue comes off with a few firm rubs with sellotape). Now looking at a new watch. Crazy to pay full price on products with such a high turnover as Apple ❤️❤️❤️

the laptop was bought for my daughter and it's brilliant. the seller sent a touchscreen version so that was a bonus. it's in very good condition considering it was marked as fair. my second purchase from Back Market and both have been very positive!