Refreshed By Us's customer reviews

The Dell laptop was actually better than described - perfect condition. I downloaded the updates and Windows 11 and it works a treat. There was only the Microsoft 'bloatware' so I got rid of that easily, and I have a great laptop at a very reasonable price! It only came with a power adaptor and nothing else, but the manuals and the Dell SupportAssist are easily found on the Dell website and downloaded.

Great laptop and in fantastic condition. First time buying refurbished tech and such good value for money. Thank you!

I have now bought 2 laptops and a phone on backmarket, no performance issues at all with any of them. the Dell is fast, reliable and looks like it is new. I probably won't buy new tech ever again, with a year's warranty it's just as safe as brand new and loads cheaper.

I chose 'fair' condition, this only refers to a scratch on the case. Laptop arrived fully charged with windows 11 Pro installed (thanks!) It replaces an old, slow laptop and is fast and good looking. Does everything I want it to. I've previously bought phones from Backmarket and I'm a big fan of reconditioned tech, everyone's a winner!

The laptop was basically brand new so not certain where they come from, much better than expected, if someone had given it to me and said here is a new laptop you would never gave known it was refurbished.. tempted to get another one..

I've purchased items on Back Market 3 times in the past 12 months and I really like the user experience. Delivery is quick, it's easy to see what's happening to my order and the products have been in great condition and performed like new at a decent discounted price. A big plus for me too is that it feels great to be recycling rather than adding to the mountain of electronic waste. I would have liked to have had a little more in the part exchange offer for my old MacBook, but that's my only gripe. Will definitely use Back Market again for future purchases.

laptop was clean as expected but still running windows 10 so a huge round of upgrades along with the normal lengthy set up -one other minor detail both times I have attempted to. sell old technology the packaging was too fragile or the prepaid parcel sticker was invalid won't be using your service again

This is my second purchase from Back Market. I was looking for a laptop, but the quantity on offer was vast. However, the filters helped me narrow down the selection until I found my dream machine! Delivery was quick and the packaging was very protective.

This is great laptop. I wanted something that was faster than my own lumbering laptop which took ages to boot up and become usefull. I wasn't disappointed, it is lightning fast and better than I had hoped.