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413 verified reviews in the last 24 months.
Jamie D.
Purchased on the 22 October 2024
Verified purchaseThis was a Xmas present for my partner, her phone broke so she has had it early. I paid for an “excellent” refurbishment but as soon as the phone was started it flashed up that the battery wasn’t an Apple battery, also seems like a few times it’s been on a go slow for certain apps but then works perfectly again after 10 minutes. She is very ver the moon with the phone but I’m a little disheartened that these messages are popping up so she is unable to check the battery life given the price paid.
Reviewed in United Kingdom on 15 April 2025
iPhone 12 128GB - Blue - UnlockedMary C.
Purchased on the 21 October 2024
Verified purchasePhone is in almost new condition it looks great and works great, the only con is the new battery that has been fitted when refurbished is not an apple battery so there is a warning about the battery that will not go away, otherwise fantastic product amd service yet again!
Reviewed in United Kingdom on 4 April 2025
iPhone XR 64GB - White - UnlockedAbshir I.
Purchased on the 1 October 2024
Verified purchase100% recommended! SANDOX LTD Reviewed in the United Kingdom on 09 october 2024 The delivery was quick and you could not say that this was a refurbished phone. It literally looks like brand new, not one scratch or a dent. It didn’t come with an original Apple box but in a generic Brown one with orginal cable and orginal screen protection also with orginal case has magnetic, and the iPhone was wrapped in a soft sort of air cushion. Battery life is 87% so still pretty good. If you’re not fussed about getting the absolute latest gear, this is a great way to buy a smartphone which is still top notch quality. Purchased from “ Sandox Ltd”, highly recommended. i have never met before like this company how it nice absolotely in back market this company is number one i’m sure really.
Reviewed in United Kingdom on 10 April 2025
iPhone XS Max 64GB - Gold - UnlockedSarah A.
Purchased on the 16 March 2024
Verified purchaseSo far I am absolutely delighted with my refurbished iPhone 13 it is everything it said it would be. It came very quickly and well packed. I haven’t yet received the refund on my iPhone 11. Once the money is in the bank . This is the second refurbished phone and an Apple Watch from Back market and they have all been excellent. The exchange refund on my iPhone 11 worked brilliantly. Money safely in the bank so upgrade achieved painlessly and for a reasonable outlay.
Reviewed in United Kingdom on 1 April 2025
iPhone 13 128GB - Blue - UnlockedNicola J.
Purchased on the 29 February 2024
Verified purchaseOrdered a refurbished iPhone 13. 512gb in excellent condition on day 1. Received a call on day 2 to say unfortunately that particular colour was out of stock. Was happy to have alternative. Received phone on day 3. Exceptional service and the phone looks and feels brand new. Extremely satisfied with the phone and the service from Back market and Sandox. Thank you. I’m very
Reviewed in United Kingdom on 26 March 2025
iPhone 13 512GB - Blue - UnlockedWinnie C.
Purchased on the 3 January 2024
Verified purchaseBought a refurbished iPhone 8 64GB it was a grade A and it was in immaculate condition. Had excellent communications from the back market every step of the way. The package was sent speedily via Royal Mail and it arrived sooner than I expected considering. I highly recommend Back Market and I would definitely buy again. Thank you to everyone involved. 5-star service. Will definitely buy from this company again excellent service.
Reviewed in United Kingdom on 26 March 2025
iPhone 8 64GB - Space Gray - UnlockedCarole F.
Purchased on the 13 February 2025
Verified purchaseOrdering and delivery were very efficient and quick and I was absolutely delighted with my iPhone 8 Plus when I removed it from its packaging. It far exceeded all my expectations with regard to the condition. In fact it looks brand new! Everything is true to the description. When I upgrade, BackMarket will be my first choice and I would have no hesitation in recommending them. They have been a pleasure to deal with.
Reviewed in United Kingdom on 26 March 2025
iPhone 8 Plus 64GB - Silver - UnlockedGeorge V.
Purchased on the 6 March 2024
Verified purchaseVery pleased with our refurbished IPHONE 7 was delivered quickly, well packaged and in perfect condition.It works well and just right for us,a couple of older people who just need reliable communicaton when out and about. The condition of the phone was so good it could only be described as "AS NEW" Thankyou BackMarlet and Sandox Ltd. george varley Norfolk
Reviewed in United Kingdom on 26 March 2025
iPhone 7 32GB - Black - UnlockedMeg B.
Purchased on the 16 February 2025
Verified purchaseJust such a great first experience buying a refurbished phone. Better condition than expected, would recommend. Thanks!
Reviewed in United Kingdom on 26 March 2025
iPhone 12 mini 128GB - White - UnlockedFiona D.
Purchased on the 11 January 2025
Verified purchaseReally happy with the phone. Looks in excellent condition and all working well at present. Good battery 95% apparently, which I'm pleased with. Only minor thing is it tells me its not got an Apple approved screen, but it all seems to work fine, so I am not bothered by that. I would definitely buy from here again.
Reviewed in United Kingdom on 26 March 2025
iPhone 11 64GB - Green - Unlocked