Spotbuyer Ltd's customer reviews

4.5/5

221 verified reviews in the last 24 months.

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  • M

    Mark A.

    Purchased on the 11 December 2024

    Verified purchase
    4.4/5

    "Buyer Beware" I didn't know this before this experience, but be warned that - in their own words - "Back Market is a global marketplace including more than 1,500 sellers of refurbished devices" I've bought two Samsung tablets from Back Market and in both cases the tablets themselves have been great and they were received extremely quickly. However the advert for my most recent purchase turned out to be grossly misleading as it contained various photographs showing the tablet - complete with the Samsung S-Pen - attached to a keyboard and the "Seller Comment" actually included the text "Complete with Samsung S-Pen". I'd been looking at three identical tablets but the other two adverts featured neither the keyboard nor the S-Pen. Unfortunately my new tablet arrived without these accessories and having contacted customer support I was disappointed and annoyed to be told that the seller had neither item available. I could have returned the tablet for a full refund but did not wish to do this as the tablet itself was OK. I was however offered either a refund of £12 or an S-Pen to be sent to me - there was no mention of recompense for the missing keyboard. After a further enqu...

    Reviewed in United Kingdom on 20 April 2025

    Galaxy Tab S7 FE 64GB - Mystic Black - Wi-Fi + 5G
  • S

    Stuart D.

    Purchased on the 17 December 2024

    Verified purchase
    5/5

    I was a little bit skeptical, as I had bought refurbished devices previously and had bad experiences with the quality, mind you from a different site. I couldn't be happier with my purchase, the device has no signs of use and I was glad to see the stylus provided with it also. It was well packed in a generic box and massive bubble bags. Device is flawless and works perfectly. Was here the next day after ordering the previous afternoon via dpd

    Reviewed in United Kingdom on 30 March 2025

    Galaxy Tab S8 128GB - Grey - Wi-Fi
  • S

    Sophie B.

    Purchased on the 10 November 2024

    Verified purchase
    5/5

    I'm really pleased with my Galaxy Tab. I will use Back Market again as refurbished tech is definitely the way forward.

    Reviewed in United Kingdom on 25 April 2025

    Galaxy Tab S8 128GB - Grey - Wi-Fi
  • S

    Simran G.

    Purchased on the 16 October 2024

    Verified purchase
    4.6/5

    Delivered early! The tablet was in excellent condition and packed well. Only complaint would be that the s pen came visibly damaged and wasn’t working properly. I have only had it for a day so maybe the pen will work better later? Idk

    Reviewed in United Kingdom on 18 April 2025

    Galaxy Tab S8 128GB - Grey - Wi-Fi
  • H

    Halil B.

    Purchased on the 28 November 2024

    Verified purchase
    5/5

    Ordered my tablet which arrived the next day, nicely packaged and came with original charging cable and stylus pen.. totally amazed at how the newer tablets have evolved in tech and quality, it as literally as new at a great discount!.. my 5th purchase from back market, can't recommend highly enough!

    Reviewed in United Kingdom on 4 April 2025

    Galaxy Tab S9 FE 128GB - Grey - Wi-Fi + 5G
  • L

    Linda H.

    Purchased on the 29 September 2023

    Verified purchase
    5/5

    Very happy with my phone and doing my bit to help the environment. Had been looking at buying a second hand phone until I came across your advert. Better quality knowing that by being refurbished the phone will probably last longer and with a 12 month warranty gives more piece of mind.

    Reviewed in United Kingdom on 26 March 2025

    Galaxy S20 FE 128 GB - Blue - Unlocked
  • K

    Kristian L.

    Purchased on the 14 April 2023

    Verified purchase
    5/5

    This was a first for me buying refurbished tech… aaaand I was nervous about it. But the reviews persuaded me and I’m glad they did. The website was easy to use and the condition of the tech were true to description and priced well. It’s works like I bought it from new, I’m very pleased! The surface pro was packaged very well, wrapped in layers of bubble wrap then put in a sleeve of mega bubble wrap, so I was fairly confident it could survive a bashing from delivery. The customer service it fantastic. I also like the terminology they use when they speak to you and on the website. It’s different from how companies normally sound and talk, I’m all for it! It’s makes me feel more comfortable dealing with them. Will 100% look to buy from them again

    Reviewed in United Kingdom on 26 March 2025

    Microsoft Surface Pro 5 12,3-inch Core i5-7300U - SSD 256 GB - 8GB
  • M

    Mohammed M.

    Purchased on the 14 October 2022

    Verified purchase
    5/5

    good quality electronic item with months of warranty. Highly recommended. Say thanks! You now have £10.00 to spend on Back Market with this code: a655a1bc296283f8 Choose from thousands of professionally refurbished electronics and appliances at up to 70% off! https://www.backmarket.co.uk/en-gb/refer-friend-welcome

    Reviewed in United Kingdom on 26 March 2025

    Huawei FreeBuds 3I Earbud Noise-Cancelling Bluetooth Earphones - Midnight black
  • M

    Md B.

    Purchased on the 21 October 2024

    Verified purchase
    4.6/5

    I got in a very good condition like brand new (samsung tab a7 lite). Now I have Plan to buy one more from back market.

    Reviewed in United Kingdom on 27 March 2025

    Galaxy Tab A7 Lite 32GB - Grey - WiFi + 4G
  • J

    J w P.

    Purchased on the 15 August 2024

    Verified purchase
    4.6/5

    Great service….spot on delivery,condition as expected when excellent,first time buyer of ipad from these guys but have bought iPhone previously…thank you so much for your service it’s saved me a fortune..would 5 star this but charging cable is new c type adaptor,can you send old style charging cable please….will update

    Reviewed in United Kingdom on 2 April 2025

    iPad 10.2 (2021) 9th gen 64 GB - Wi-Fi - Space Gray