Spring's customer reviews

I recently purchased a refurbished iPhone 12 Pro Max and I couldn't be happier with my decision. The phone looks and feels brand new, and it works flawlessly. I was a bit hesitant at first, but the seller provided a warranty which gave me peace of mind. The camera quality is stunning, and the battery life lasts all day long even with heavy usage. Overall, I am extremely satisfied with my purchase and would highly recommend considering a refurbished iPhone 12 Pro Max as a cost-effective alternative to buying a brand-new one

I bought the iphone 11 being in really good condition so 1 behind best option and it looks brand new, no scratches, no marks and I also asked for a new battery and I can tell everything works perfectly new.......10/10

Got a “fair” 512 GB 13 Pro Max. I wasn’t honestly expecting much since I got it for a very low price with replaced new battery, so I thought the body must be beaten up. Got the package in about 4-5 days. I must say, it was the best decision of my life in terms of buying an electronic device. The device was flawless. The screen wasn’t scratched at all, neither was the body. However, when I looked at the phone closely, I saw a little bit of the adhesive on the screen edges, particularly at the bottom of the screen. Kind of expected since the refurbisher would have to open the body to replace the battery and do an inspection. One thing if I had to nitpick about Back Market, it is the fact that I didn’t know that I had only 5 days from the date of purchase to get myself a 12 months or 24 months insurance. I am not entisure if they explicitly mentioned this during the transaction. I assumed (my fault) like we have with Apple Care, I would have a few more days to decide if I wanted the insurance. All in all, it was a good purchase and I will definitely get back for my next purchase.

Absolutely chuffed with this order! I hadn't heard of BackMarket before, so was a little skeptical, but I am glad I took the leap of faith. This is a spectacular condition iPhone 12 (I would not be able to tell it apart from brand new) and I was so excited to see it was at 100% battery health. I got this at nearly half the price Apple are selling refurbished phones, so incredibly pleased overall. Thank you :) very happy customer

The Iphone was in excellent condition and arrived fast. The only problem is that the battery doesn't last as long as my old android one, but that may be apple's fault; I've no idea. Anyway, well done Back Market.

Great experience purchasing this refurbished iphone - arrived quickly, item was as described and feels brand new!

I have never bought a second hand phone before, so did so with some reservation, but I couldn't be happier. I opted for a phone with a reconditioned battery, it arrived, charged up and I was good to go. I was a little concerned by the notification about the screen "may not be genuine", but that message disappeared after two weeks, and I cannot tell whether it is genuine or not as it works perfectly.

The purchase was super simple and easy to do. Delivery time was great, mine arrived within 3 days. The phone itself is great and exactly what i ordered. The only slight hiccup is the front facing camera isn’t the best; it almost feels as if there’s a smudge underneath the screen so the picture looks less sharp (my old phone had a better front camera than this one). I otherwise wouldn’t be concerned but I did purchase the pristine condition phone and whilst I understand it is a refurbished phone, the quality on the camera isn’t exactly what I expected. I have wiped the front camera many times and it still appears to be smudgy so the outside definitely isn’t the issue. Apart from this, on the whole the phone is of great condition and exactly what was described and I’m happy with my purchase.

I purchased a iPhone 8 and was very pleased with the product as looked as if it was New. The reason bought was a gift for my mum as her iPhone was experiencing battery problems. I would recommend this company to buy refurbished products