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300 verified reviews in the last 24 months.
Ian S.
Purchased on the 12 February 2025
Verified purchaseOverall pretty happy with my purchase of a Pixel. Was understandably nervous about spending over £300 on a refurbished phone but it works very smoothly and the battery life, one of my main worries, is excellent - up to 2 days with my use. I chose an "excellent" condition phone, the screen and body are immaculate, no signs of any use. There is a slight scrape on the camera bar which is noticeable but really not an issue especially as I now have the phone in a case. I am missing the design, ergonomics and lighter weight of my Samsung S10, the Pixel 8 is noticeably heavier and thicker and the protruding camera bar takes a bit of getting used to. But the Pixel 8 is faster and with much smoother connectivity. The camera app is a pleasure to use and gives great results. The Back Market website is very well designed and made it easy to choose a phone. I wouldn't hesitate to buy a phone from Back Market again based on my experience. I've saved ££s and helped the environment. The only reason I rate my experience as "Pretty Good" rather than "Awesome" is because I ordered the slightly more expensive grey model, but received a cheaper black model. But I elected to keep this as wasn'...
Reviewed in United Kingdom on 26 March 2025
Google Pixel 8 128GB - Grey - UnlockedTim R.
Purchased on the 1 December 2024
Verified purchaseMy wife's phone needed replacing after dropping it in the loo. She has always loved the Pixel phones but I was a bit dubious about a refurbished phone and had never used Back Market before. I bit the bullet after I saw the price which was very good compared to a new phone. We chose 'Excellent' in condition as this was only very slightly more in price than 'very good'. When the phone arrived I could not believe it, there was not even the slightest visible blemish anywhere and I inspected it all over, it may as well have been brand new. The handset works as it should and my wife loves it. For those who have doubts, I say go for it. This is where I will be getting all of my future handsets now so the company have gained two extremely satisfied new customers. Fantastic. Many thanks. 👍🏻
Reviewed in United Kingdom on 23 April 2025
Google Pixel 7 Pro 128GB - Black - UnlockedThomas S.
Purchased on the 2 November 2024
Verified purchaseI don't normally do reviews but hope this helps others who may be undecided. I was sceptical about using this site as I normally buy new. My old iPhone accidentally went through the washing machine and had to be replaced. As I do not make much use of all the tech available on phones these days I was reluctant to pay pay full whack so decided to give refurbished a try. I could not be happier with the service provided and the phone came without a mark on it. Delivery was as stated and it was well packaged. Got it set up no problem and has been in daily use since without any issues. I would recommend BackMarket to family and friends.
Reviewed in United Kingdom on 22 April 2025
iPhone SE (2022) 128GB - Midnight - UnlockedRyan C.
Purchased on the 18 May 2024
Verified purchaseIt was my first time using Back Market, and after a couple of bad experiences with refurbished tech from other suppliers in the past I was a little apprehensive but took the plunge once I had done as much research as possible! My refurbished device arrived within 48 hours of ordering, the condition was better than expected and it looked brand new, I popped my SIM card in and spent a few minutes setting up my new Google Pixel, the whole experience was super quick, clear to understand, and surprisingly smooth.
Reviewed in United Kingdom on 16 April 2025
Google Pixel 8 128GB - Grey - UnlockedKimbalee S.
Purchased on the 3 April 2024
Verified purchaseI am satisfied with my iPhone Se. It was in excellent condition when I received it I could never tell it was an refurbish phone its like brand new. Its working perfect. I'd definitely make another purchase off here and I've been recommending back market to friends.
Reviewed in United Kingdom on 19 April 2025
iPhone SE (2020) 128GB - Red - UnlockedIan M.
Purchased on the 27 March 2024
Verified purchaseFrom the time I placed the order I was kept informed of the order progress and the phone was delivered before the scheduled delivery date. Considering the phone was classed as Good and not Excellent I could find no visible indications on the phone case or screen that the phone was a refurbished model.So far the phone has functioned as expected and I do have the reassurance of a 12 month warranty. All in all I would say an excellent purchase considering the price.
Reviewed in United Kingdom on 16 April 2025
Google Pixel 6a 128GB - Black - UnlockedAndy D.
Purchased on the 19 February 2025
Verified purchaseIt was received promptly and well packaged. My wife is pleased with the phone. Once the apple software had decided on the charging routine the battery life is good. Very good value for money @nd I am considering buying a phone for myself from Backmarket.
Reviewed in United Kingdom on 26 March 2025
iPhone SE (2022) 128GB - Midnight - UnlockedJeff B.
Purchased on the 17 December 2024
Verified purchaseGreat phone, excellent for my needs the phone itself is in excellent condition and well packaged, my only gripe is there is far too many ads even while using the apps on some of them,this would be the one thing that would put me off google phones.
Reviewed in United Kingdom on 30 March 2025
Google Pixel 7 Pro 128GB - Grey - UnlockedMike A.
Purchased on the 16 November 2024
Verified purchaseAll went as planned which was great. Phone looks like brand new and batteries have 95% capacity so no problems there. Slight bubble under the screen in one corner which maybe under the screen protector so I am leaving it. iPhone not that easy to set up despite having an iPad already and of course Apple don’t like taking stuff from non Apple devices. We shouldn’t have to take an education course just to fire up our new phone! My previous Sony was much easier and worked on human logic, not the ‘we think we are brilliant’ Apple approach, which you will ned to learn, won’t you. Not the fault of back market.
Reviewed in United Kingdom on 3 April 2025
iPhone SE (2022) 128GB - Starlight - UnlockedDouglas M.
Purchased on the 9 November 2024
Verified purchaseFirst venture into refurbished phone market and it won’t be my last. Back Market have been faultless from start to finish - and post sale. Phone is immaculate and more than I might have expected.
Reviewed in United Kingdom on 28 March 2025
iPhone SE (2022) 128GB - Starlight - Unlocked