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Refurbished Samsung Galaxy S21's customer reviews

4.3/5

5,383 verified reviews in the last 12 months.

  • R

    Richard N.

    Purchased on the 6 April 2024

    4.9/5

    Well I must say I was a little dubious ordering a refurbished phone but honestly I'm more than happy with it. You wouldn't know it was refurbished at all. I went for the excellent condition samsung s21 and it's perfect and £95 cheaper than anywhere else offering the same phone.

    Reviewed in United Kingdom on 1 July 2024

    Galaxy S21 5G 128GB - Grey - Unlocked
  • H

    Howard S.

    Purchased on the 10 April 2024

    4.9/5

    Arrived quickly. Condition (pristine) was accurate - no marks or scratches. Set-up was fine just like a new phone (fairly easy with Samsung Smart Switch). Battery condition is good - retains charge well. A bargain compared to a new phone - and I prefer to use refurbished equipment as long as the condition, price and technology meet my needs. Full marks (so far).

    Reviewed in United Kingdom on 1 July 2024

    Galaxy S21 5G 256GB - Grey - Unlocked - Dual-SIM
  • A

    Andre R.

    Purchased on the 9 February 2024

    4/5

    First time I've used back market, I admit I was uncertain if buying a refurbished phone was a good move. But with the 12mth warranty felt well they must feel confident of their phones! So I gave it a try, and so far so good. The phone was in an almost as new condition which surprised me and exceeded my expectations. Lots of communication along the way keeping me informed on delivery. I also was able to trade in an old samsung for £43 that I didnt plan on doing. I thought its at least a saving off the price I paid for the new one. So yes was pleasantly surprised and would buy again in the future that offers the chance to buy a more high end phone for a more affordable cost. If I had to make one negative, which really isnt a big issue, the deposit for the trade in takes upto 6 working days to go into a bank. But as promised I did receive the funds within the 6 working days. Otherwise, yep, liked everything.

    Reviewed in United Kingdom on 25 February 2024

    Galaxy S21 5G 128GB - White - Unlocked - Dual-SIM
  • A

    Andrew S.

    Purchased on the 17 December 2023

    5/5

    My previous phone packed up after several years. As I wanted to stay with Samsung S, getting to a reconditioned phone made sense as the price wasn't too much and the phone is great. I highly recommend using Back Market!

    Reviewed in United Kingdom on 19 January 2024

    Galaxy S21 5G 128GB - Purple - Unlocked
  • M

    Mowahb K.

    Purchased on the 14 November 2023

    5/5

    I was pleased with my purchase, Samsung galaxy s21, the phone is light and quiet fast. The camera could have been better. Back market is definitely a place I recommend, between me and family this is our 4th time to purchase a refurbished phone. Great service, fast delivery and communication.

    Reviewed in United Kingdom on 30 November 2023

    Galaxy S21 5G 256GB - Pink - Unlocked - Dual-SIM
  • J

    Jane A.

    Purchased on the 13 September 2024

    5/5

    Thankyou BackMarket you made my purchase thr best decision i have made when it come to choosing my phone. The phone arrived quickly even though it was a refurbished one it looked brand new, the phone was i pristine condition and works perfictly, I would definatly recommend to anyone.

    Reviewed in United Kingdom on 15 November 2024

    Galaxy S21 5G 128GB - Grey - Unlocked
  • A

    Amy W.

    Purchased on the 12 September 2024

    5/5

    I've used Back market for tech over the last 2-3 years now and have always found it to be great. Good choice of products, wide variety of condition and price, something for every budget. Quick service, reliable, even when there's a problem its dealt with quickly and efficiently. I have been highly recommending you to all my and friends. Buying reconditioned products is good for the environment and that's really important to me. 5 star products with great customer service and good for the planet.

    Reviewed in United Kingdom on 11 November 2024

    Galaxy S21 5G 128GB - Purple - Unlocked
  • B

    Beryl M.

    Purchased on the 30 October 2024

    5/5

    I treated mysel to a new phone last year for my birthday and After a couple of weeks I hated it, it was like a brick but stuck it out as long as I could till I couldn't stand it any more so decided to treat myself again this year. After being a little dubious about refurbished phones, I did some research and decided to go with Back market and so pleased I did its a S21 wasn't sure what rate to go for and settled on good I thought I can live with a few scratches witch hopefully wouldn't show under a case. Wow what a surprise it came within 48 hrs and is immaculate looks brand new. I absolutely love it thank you back market I've recommended you already and will be back 😀 I don't know about 5* I give you 10 🥰

    Reviewed in United Kingdom on 4 November 2024

    Galaxy S21 5G 128GB - Purple - Unlocked
  • T

    Tom S.

    Purchased on the 1 June 2024

    4.8/5

    Was a bit worried using Back Market for the first time but I’m glad I did. Order came in excellent condition as described. Far cheaper than I would have gotten anywhere else and fact that I purchased refurbished is greatl . Definitely recommend and definitely sticking to buying from here .

    Reviewed in United Kingdom on 3 October 2024

    Galaxy S21 5G 128GB - Grey - Unlocked
  • S

    Stephanie J.

    Purchased on the 9 December 2023

    5/5

    Phone was absolutely immaculate, excellently refurbished. No scratches, not chips, everything looked brand new. Battery life is fantastic as well, and it even came with a phone case so I could protect it straight away. Very pleased!

    Reviewed in United Kingdom on 1 July 2024

    Galaxy S21 5G 128GB - Purple - Unlocked
See all 5,383 reviews

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Benefits of buying a refurbished Samsung Galaxy S21


At Back Market, customers save up to 50% off compared to the price of new on certified refurbished Samsung Galaxy S21 models. The best part is, you don't have to sacrifice performance quality in order to save money; all refurbished devices on our marketplace have been fully reconditioned, cleaned, inspected and tested to the same standards as a new one. This is the biggest difference between buying a used or second hand Samsung Galaxy S21 compared to a refurbished one.

Buying a reconditioned Samsung Galaxy S21 is also an environmentally friendly option. A refurbished Samsung Galaxy S21 is often a second hand device that has been restored and updated to meet manufacturer standards, which means you'll be helping to keep old Samsung Galaxy S21s out of our landfills, reduce electronic waste, and minimise your carbon footprint.

 

What is the best Samsung smartphone?

 

Where to find a cheap refurbished Samsung Galaxy S21?


If you're looking for cheaper Samsung Galaxy S21 options and don't want to pay full price, you'll find the biggest selection, highest product quality and lowest prices on restored Samsung Galaxy S21 models at Back Market. That's because we specialise specifically in refurbished tech and take the time to carefully vet every seller on our marketplace to ensure customers are getting reliable devices that perform like-new. We have several refurbed Samsung Galaxy S21 in price ranges to fit almost anyone's budget.

Staying true to our brand, we're also a huge advocate for environmental change. In fact, at the beginning of 2023, we hit a milestone for preventing 1 million tons of carbon emission (CO2e) from entering the atmosphere. You can help contribute to a better circular economy when you shop Samsung Galaxy S21 deals on our platform.

 

What to expect when buying a refurbished Samsung Galaxy S21?


If you're a first time refurbished buyer, you might not be sure what to expect from your purchase. First, understand that your Samsung Galaxy S21 may have external cosmetic flaws depending on the condition you choose (Back Market offers devices of Fair, Good and Excellent quality). However, whatever the condition, any external blemishes will not affect the performance of your Samsung Galaxy S21 and you can expect your device to perform as if it were newly opened directly from the store.

You should also be confident that your Samsung Galaxy S21 is backed by a 1-year warranty, meaning in the rare case that any defects arise (outside of accidental damage) within 12 months of your delivery date, then you're entitled to your choice of a repair, replacement or reimbursement.

 

Samsung Galaxy S21 warranty and return policy with Back Market


All Samsung Galaxy S21 purchases on Back Market come with free standard shipping, a 1-year warranty, and a 30-day money-back guarantee. We want to make sure you can shop with confidence and find the best Samsung Galaxy S21 for your needs at lower prices.

 

Samsung Galaxy S21 key features

 

The S21 is an excellent choice if you want a premium smartphone with powerful performance. This phone's display is 6.2 inches, and it has an amazing 120hz refresh rate and Flat FHD+ resolution that looks great in day-to-day use. It comes with a base 128GB of storage space for storing photos and videos from all those fun trips and memories with friends and family. The battery life is also fantastic thanks to a 4000mAh battery that provides up to 68 hours of audio playback. Finally, the refurbished Samsung Galaxy S21 will allow you to capture the best moments of your life thanks to the 12MP ultrawide and wide-angle cameras plus a 64MP telephoto camera and up to 30x space zoom.

With the Samsung Galaxy S21, you get all of the features of any modern smartphone with none of the drawbacks. With a beautiful display, great battery life, plenty of storage space, and amazing camera system, this device will keep up with any user's needs. Buy a refurbished S21 from Back Market and get all this without breaking the bank.

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