Really fast delivery and phone was in perfect condition, looked brand new. Was all pre-set to US English but nothing that wasn't easily fixed in settings. Really happy!!

My Google Pixel 5a broke today without any warning (only a few months after purchase). The screen started flashing and now the phone is completely unresponsive (there is no damage to the phone, it just stopped working). I feel like I've been scammed - there is no way that this phone was in a 'good' condition when it was dispatched if it breaks completely after 3 months.

Is ok

Really unhappy, phone has totally died on me and the website says I cannot return it to get it fixed without wiping my phone but the phone wont turn on at all so now what do I do? I can't get through to anyone from Backmarket because I just get sent through all the various articles online. SO I have a dud phone, 7 months after buying it and can't turn it on to wipe it and can't get through to anyone to figure out what to do. Bad customer serivce!!!

Fingerprint irritates me many time it stop working most of the time

Order and delivery went well and quickly, 2 days (express) were kept. The mobile phone is externally in top condition, battery lasts 2 days. Unfortunately, after about 2 weeks the camera was defective, no more focus of the camera possible, click when changing mode. However, after an update, the front camera works without any problems. I suspect a hardware problem.

The mobile phone arrived super well packaged, fast delivery. And the device really seems as good as new to me: the outside looks great and everything works perfectly, the battery lasts a long time. I am very satisfied, thank you very much!

It was called "excellent". Now only "very good". The camera glass had slight signs of use. Otherwise tip top, would recommend it to others.

The device arrived within the stated time, very well packaged and in perfect condition (you'd have thought it was new!).