iPhone 11

Refurbished iPhone 11

4.1/5

(13,491 reviews)

Starting at

£159.14before trade-in

£489.00 newSave £329.86

1-year minimum warranty
Free delivery on all items
Free 30-day returns
Awesome customer service

Refurbished iPhone 11's customer reviews

4.1/5

13,500 verified reviews in the last 12 months.

R
Rachel M.
Purchased on the 26 February 2024
4.5/5
Really pleased with my iPhone 11. I ordered the excellent condition and it came like new! My only criticism would be that the battery isn’t too great but that is probably expected to some extent with a refurbished phone. Overall I am really pleased with my new phone and would recommend Back Market.
Reviewed in United Kingdom on 10 March 2024
iPhone 11 128GB - Black - Unlocked
M
Maxine M.
Purchased on the 16 October 2023
4.9/5
I am very happy with my iPhone 11 from Back Market. I am not a big technocratic and but wanted something more reliable than my 6s. I am getting used to it as there are differences. I am pleased to have found Back Market and proud that I have been able to help the environment by buying a reconditioned phone. Thanks!
Reviewed in United Kingdom on 15 January 2024
iPhone 11 64GB - Black - Unlocked
N
Nicola A.
Purchased on the 14 November 2023
5/5
Must admit felt pretty sceptical about buying a refurbished phone off the internet, however I was recommended by a friend. I purchased a iPhone 11. It was an easy process and quick delivery. The phone is amazing. I am very happy. Thank you Back Market!
Reviewed in United Kingdom on 26 November 2023
iPhone 11 128GB - Black - Unlocked
N
Nikki P.
Purchased on the 22 February 2024
5/5
I was slightly nervous about buying reconditioned. After all, it was a good price but still a lot of money. However I am very happy with the phone. Cosmetically the phone is virtually perfect with no visible marks or scratches whatsoever. It obviously has had a new battery and so the battery life (so far anyway) is brilliant. The only slight problem is it is obviously not an Apple battery which means the phone does not show battery health and displays a ‘not official part’ message. This makes me slightly nervous and made me consider knocking off one star, but if the battery performance continues as it is at the moment I will be more than happy, and overall I’ve been very impressed with the customer service and product.
Reviewed in United Kingdom on 13 March 2024
iPhone 11 128GB - White - Unlocked
K
Katie W.
Purchased on the 1 January 2024
4.8/5
Very pleased with my reconditioned phone . The purchase process went very smoothly and it works perfectly . Not even a message from Apple to say ‘unrecognised part etc’ that I have usually always had in the past with other phones 😃
Reviewed in United Kingdom on 19 January 2024
iPhone 11 64GB - Green - Unlocked
E
Emmanuel F.
Purchased on the 12 November 2024
4.8/5
my father was not convinced of buying refurbished. he feared back-market to be a scam even though i convinced him to buy it he still had lots of worries. the phone arrived 2 days later the battery was charged and in good condition with just little scratches around the camera which are not a worry at all. we bought fair and the condition was amazing, literally 2/3 minor scratches ,screen was great and the battery was at 100% which is shocking for a phone which was bought on fair. honestly, my entire family will start purchasing from back-market this phone is honestly dreamy!
Reviewed in United Kingdom on 18 November 2024
iPhone 11 128GB - Black - Unlocked
T
Toby B.
Purchased on the 1 November 2024
4.2/5
Arrived on time as described ref condition. However refurbished parts ( screen) were not genuine and the battery is a-bit lacking for someone who has a handful of apps at most, rarely streams and has a screen time less than 15 mins a day. Would recommend for clarity of purchase , price if in a rush , and communication.
Reviewed in United Kingdom on 17 November 2024
iPhone 11 64GB - Black - Unlocked
J
Julie B.
Purchased on the 28 January 2024
5/5
The whole experience of buying the phone has been positive. I was wary of buying a refurbished phone. The buying process was straightforward the e-mail confirmation and delivery information was reassuring. Prompt delivery, the phone arrived in very good condition as described. It was easy to set up. I have been using the phone now for about 4 weeks. All good. I will recommend to friend and family.
Reviewed in United Kingdom on 15 February 2024
iPhone 11 64GB - Black - Unlocked
M
Michael B.
Purchased on the 4 February 2024
5/5
Everything about the experience was first class. From price to delivery and condition of phone excellent. Would recommend Back Market for refurbished phones.had this a few weeks battery excellent camera brill. You don't need to pay silly money for a new iphone
Reviewed in United Kingdom on 22 February 2024
iPhone 11 64GB - Black - Unlocked
S
Sarah S.
Purchased on the 16 January 2024
4.6/5
I was little wary of buying a refurbished iPhone but the reviews on the website were all very good and the customer service was excellent when I had a query pre-purchase. Post-purchase information kept me up to date with delivery which was fast and I was very happy with the phone. I bought a 'Good' phone and it had the tiniest scratch on the back as described. Phone battery was low unlike on other reviews I've read but that's a minor point.
Reviewed in United Kingdom on 29 January 2024
iPhone 11 64GB - Red - Unlocked

See all 13,500 reviews

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iPhone 11 refurbished: premium performance at a fraction of the cost

At Back Market, customers can save big (up to 50% off) compared to the price of new on a certified refurbished iPhone 11. At Back Market we ensure quality is upheld through our minimum 25-point inspection that authenticates functionality, appearance, and security, conducted by industry professionals. Furthermore, we continually monitor our sellers through secret shopping, onsite visits to refurbishment centres, and of course, our customers’ reviews. Our one-of-a-kind Innovation Lab, are at the heart of these operations, and even develops new refurbishment processes that have become the industry standard.

Why buy refurbished instead of a second hand iPhone 11?

All refurbished devices on our marketplace have been fully reconditioned, cleaned, inspected and tested to the same standards as a new one. Whereas buying “used” or “secondhand” devices means you’re buying the device in the condition the previous owner left it in, without a guarantee of battery life or basic functionality. This is the biggest difference between buying a used or second hand iPhone 11 compared to a refurbished one. Understand more about the difference in our detailed article here - What is the difference between refurbished and used electronics?

Why buy a refurbished iPhone 11 instead of a new one?

Refurbished tech is better for the planet than brand new at almost every turn, just read the study conducted by ADME (French Environment and Energy Management Agency). We've summarised it nicely in our article The environmental impact of refurbished tech but the bottom line is the vast majority of refurbished devices have significantly less of an impact on the environment. Staying true to our brand we're also a huge advocate for environmental change. In fact, at the beginning of 2023, we hit a milestone for preventing 1 million tons of carbon emission (CO2e) from entering the atmosphere. You can help contribute to a better circular economy when you shop for refurbished iPhone 11 deals instead of buying brand new, giving not only the planet a break, but also your wallet by saving up to 50% off!

How does Back Market categorise refurbished devices?

We categorise refurbished devices based on the product's cosmetic grades, to make sure you know exactly what you can expect when your device arrives. Watch our What does a Fair, Good, or Excellent refurbished phone look like? YouTube video for a clear breakdown with summarised information below.

Grade: Fair
- Screen: May have micro-scratches which could be slightly noticeable when the screen is turned on.
- Body: Has visible scratches and/or dents.
Grade: Good
- Screen: Perfect condition
- Body: May have micro-scratches visible from 20 inches away.
Grade: Excellent
- Screen: Perfect condition
- Body: May have barely visible micro-scratches, not noticeable from 8 inches away.

No matter the cosmetic grade, every device functions like new.

Is the Apple iPhone 11 still a good buy in 2024?

Despite the iPhone 11 official release in 2019, it is still a good choice considering the more than adequate specs for an iPhone, and the discounted price in todays market on the refurbished market, and due to the release of Apples newer models such as the iPhone 12, iPhone 13, iPhone 14, and most recently the iPhone 15

The iPhone 11 is equipped with a dual MP camera (ultra wide, wide) and shoots 4K video up to 60 fps. Not forgetting the impressive 'Night mode' that delivers natural low-light shots automatically.

The battery life is still comparable to the newer iPhone 12, and its A13 Bionic processor delivers efficient speeds that wont delay everyday tasks.

Other helpful features are the intuitive Face ID that connects seamlessly to unlock in an instance, and water resistance up to a depth of 2 metres and for 30 minutes (IP68), in case of any water-related mishaps!

What comes with my refurbished iPhone 11 purchase?

Every certified refurbished iPhone 11 sold on Back Market includes a charging cable. However, to reduce e-waste, AC adapters and headphones are NOT included. Your purchase also automatically comes with a 30-day money-back guarantee if you ever change your mind (hassle free!), and a minimum 1-year warranty for added protection. Also note that the charging cables are subject to the same warranty conditions too.

How can I buy the iPhone 11 cheap?

Save even more money on your next refurbished iPhone 11 purchase from Back Market, when you trade-in your old smartphone first! Simply complete the assessment and see the best offer for your device in as little as 2 minutes! If you're happy with the offer, you can ship your device for free with Back Market, and then receive cash in your bank account after.

Is Back Market legit?

Of course we are! But don't just take our word for it, read what our customers say and what other major publications mention too:

Furthermore, all purchases from Back Market come with free standard shipping, a 30-day money-back guarantee, plus minimum 1-year warranty.

Compare iPhone 11 with other models

Use our handy smartphone comparison tool to help you decide better. Our popular iPhone 11 comparison articles include:

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Black Friday 2024: We want to buy YOUR phone!

This Black Friday, sell your phone instead of buying a new one. Just open our app, shake your device, and we'll tell you how much it's worth - and you'll get £20 off any purchases, all on us 🖤

Get more out of Black Friday when you shop at Back Market:

Up to 50% off the price of new, but at the same quality of new!
Verified Refurbished tech that passes a 25-point check by industry professionals
All purchases come with a minimum 1-year warranty and up to 30 days to return (for free) if not satisfied
Help cut down the planet’s growing e-waste problem by showing love again to the pre-loved!