Customer reviews for Refurbished iPhone 11

Phone was excellent value. Really happy with accurate description, easy ordering and very prompt service.. My family have bought goods from this company before so it is our go to company for reconditioned electrical goods. My first phone reconditioned purchase I have had for 5 years aaprox and it’s only its age not being able to use certain apps that made me update phone.

my father was not convinced of buying refurbished. he feared back-market to be a scam even though i convinced him to buy it he still had lots of worries. the phone arrived 2 days later the battery was charged and in good condition with just little scratches around the camera which are not a worry at all. we bought fair and the condition was amazing, literally 2/3 minor scratches ,screen was great and the battery was at 100% which is shocking for a phone which was bought on fair. honestly, my entire family will start purchasing from back-market this phone is honestly dreamy!

Arrived on time as described ref condition. However refurbished parts ( screen) were not genuine and the battery is a-bit lacking for someone who has a handful of apps at most, rarely streams and has a screen time less than 15 mins a day. Would recommend for clarity of purchase , price if in a rush , and communication.

This is the best refurbished phone ive ever received. It came so fast! I ordered the Fair one (cheapest) and it came like BRAND NEW!!! I honestly cant hive a review good enough for the Iphone. Its insanely amazing. Thank you, my daughter will be so happy and i can wrap the case separately now!!! Not even a tint scratch on this phone! Xxxx

Really pleased with my iPhone 11. I ordered the excellent condition and it came like new! My only criticism would be that the battery isn’t too great but that is probably expected to some extent with a refurbished phone. Overall I am really pleased with my new phone and would recommend Back Market.

I bought this for my 67 year old dad, it was an upgrade from his old iPhone SE which was a work phone. He seems happy with the iPhone 11, good upgrade, bigger screen so it's easier to text on, face recognition so he doesn't have to enter a pin to unlock the phone, camera quality is much better. I suppose the only niggle is the replacement battery is not an apple one and doesn't seem to be lasting as long as his previous phone but there's maybe multiple factors. I think it's only common to charge a phone everyday. I'll have to look at some of his app settings and make sure there's none running in the background on him that he doesn't need. Experience has been good on here and I got a phone for my mum too which I'm waiting for.

I would like to express my gratitude once again to Black Market. This is my second purchase. This time, it was a gift for my dear mother, an iPhone 11. She was truly delighted with the gift, it was in her favorite color purple. The phone was delivered in excellent condition as described and for a fraction of the price. The delivery was quite speedy. I highly recommend Black Market.

Absolutely delighted with my iPhone 11 - arrived as speedily as promised, in excellent condition, nicely packaged and the after care has also been excellent. Thank you and have already recommended Back Market to several friends.

I was slightly nervous about buying reconditioned. After all, it was a good price but still a lot of money. However I am very happy with the phone. Cosmetically the phone is virtually perfect with no visible marks or scratches whatsoever. It obviously has had a new battery and so the battery life (so far anyway) is brilliant. The only slight problem is it is obviously not an Apple battery which means the phone does not show battery health and displays a ‘not official part’ message. This makes me slightly nervous and made me consider knocking off one star, but if the battery performance continues as it is at the moment I will be more than happy, and overall I’ve been very impressed with the customer service and product.