iPhone 11 Pro

Refurbished iPhone 11 Pro

4/5

(2,873 reviews)

Starting at

£218.29before trade-in

£639.00 newSave £420.71

1-year minimum warranty
Free delivery on all items
Free 30-day returns
Awesome customer service

Refurbished iPhone 11 Pro's customer reviews

4/5

2,873 verified reviews in the last 12 months.

L
Lesley W.
Purchased on the 14 March 2024
4.5/5
Ordered a refurbished iPhone 11 pro. The phone came from Phones Direct in one of their boxes and was packaged well. To be fair the phone was as described and in excellent condition no scratched or marks on the case or screen, in fact it looked like a brand new phone. I haven't had an iPhone before because I usually use Samsung but I loved the phone and tried it for ten days, unfortunately it kept shutting down and starting back up for no reason, hence the 4*. This happened about six times that I know of in the ten days I had it, while web browsing and also during a phone call and a WhatsApp call. I suspect it was happening more often when I was not actually using it and I did not know. Rather than fuss about with repairs I've sent it back for a refund because it is well within the 30 days and I did not want to lose my right of a refund. The returns process was simple and I've just had a message to say that it's been delivered back to them, so now I'm just waiting for my refund. To be honest I think I was just unlucky this time so as soon as my refund hits my bank account I'll try again and order another one to replace it, maybe a different colour to make sure I don't get the sam...
Reviewed in United Kingdom on 28 March 2024
iPhone 11 Pro 256GB - Midnight Green - Unlocked
M
Martina H.
Purchased on the 14 February 2024
4.9/5
Could not be happier! I liked my iPhone 11 pro I had for 4 years and still think the camera on the 11 pro is superior to the 15 pro, especially for the kind of images I take. So, to get one refurbished that had no scratches on either the front or the back and as far as I can tell works perfectly - is a revelation! Delivery was prompt as well and I can't see myself ever going back to buying new. 5 out of 5 stars. Thank you!!
Reviewed in United Kingdom on 25 February 2024
iPhone 11 Pro 256GB - Gold - Unlocked
N
Nicholas D.
Purchased on the 30 September 2024
4.8/5
I love the phone, the speakers are a bit iffy but the functionality is superb! Transferring from my android was extremely easy, the device quality lives up to its reputation and the back market refurbish team is to thank for that. I’m extremely happy with my device and look forward to working with you again.
Reviewed in United Kingdom on 8 November 2024
iPhone 11 Pro 512GB - Midnight Green - Unlocked
R
Richard L.
Purchased on the 27 March 2024
5/5
The refurbished iPhone 11 arrived next day, was in excellent condition and was so easy to set up by downloading everything from iCloud. Once done it was just like my old phone that went bad but better. So - thanks Back Market.
Reviewed in United Kingdom on 1 July 2024
iPhone 11 Pro 64GB - Gold - Unlocked
J
James P.
Purchased on the 12 March 2024
4.9/5
Very happy, prompt delivery and very proactive packaging. Product is everything advertised even though the screen and battery are none genuine of which was not mentioned, but is as expected with a refurbished product.
Reviewed in United Kingdom on 24 March 2024
iPhone 11 Pro 64GB - Space Gray - Unlocked
A
Alon C.
Purchased on the 15 November 2023
5/5
Very good phone , battery health is very good, no marks or scratches. Delivery was next day . I tried to buy one with two different companies and had a terrible experience getting really bad phones or different to what I’ve ordered, I’m still waiting for a refund from one of them ( a month after) . Back market was my last chance with refurbished iPhones and I’m so happy with the phone they sent me.
Reviewed in United Kingdom on 7 December 2023
iPhone 11 Pro 512GB - Space Gray - Unlocked
I
Ian H.
Purchased on the 23 November 2023
4.8/5
Bought as a Christmas gift so its not been used yet. But it arrived on time looks perfect and I did charge to 100%. I have used Black Market for several years now and will never buy a new phone again. The quality of the refurbished phones is so high there really is no point spending £100's of more just to get the latest version.
Reviewed in United Kingdom on 4 December 2023
iPhone 11 Pro 64GB - Space Gray - Unlocked
C
Chris N.
Purchased on the 28 October 2024
5/5
I’m so pleased with my refurbished iPhone 11 Pro. It’s in great condition and just what I was hoping for 😊
Reviewed in United Kingdom on 10 November 2024
iPhone 11 Pro 64GB - Gold - Unlocked
C
Colin R.
Purchased on the 2 October 2024
4.8/5
It was easy to find a used iPhone to replace my ageing iPhone 6S. The iPhone 11 Pro in “good” condition with a new battery seemed good value. It arrived well within the delivery estimate, was well packaged. The screen looked perfect and there was perhaps one small scratch on the back. It was just over 50% charged which wasn’t a problem but I did wonder why it didn’t have a full charge. All the features that I have used seem to work well. I am very pleased with my purchase.
Reviewed in United Kingdom on 4 October 2024
iPhone 11 Pro 64GB - Midnight Green - Unlocked
K
Katrina R.
Purchased on the 25 September 2024
4.8/5
I ordered a 'good' quality iphone 11 pro and didn't pay extra for the battery. It has no signs of wear on it, connects quickly and charges well, so extremely pleased. It was an awesome upgrade from my old iphone 8!
Reviewed in United Kingdom on 2 October 2024
iPhone 11 Pro 64GB - Space Gray - Unlocked

See all 2,873 reviews

Read our guides

Searches so popular you can't sit with them

Compare Tablets Compare Smartphones

Unleash Pro-level Performance on a Budget with a Certified Refurbished iPhone 11 Pro

At Back Market, customers can save big (up to 50% off) compared to the price of new on a certified refurbished iPhone 11 Pro. At Back Market we ensure quality is upheld through our minimum 25-point inspection that authenticates functionality, appearance, and security, conducted by industry professionals. Furthermore, we continually monitor our sellers through secret shopping, onsite visits to refurbishment centres, and of course, our customers’ reviews. Our one-of-a-kind Innovation Lab, are at the heart of these operations, and even develops new refurbishment processes that have become the industry standard.

Why buy refurbished instead of a second hand iPhone 11 Pro?

All refurbished devices on our marketplace have been fully reconditioned, cleaned, inspected and tested to the same standards as a new one. Whereas buying “used” or “secondhand” devices means you’re buying the device in the condition the previous owner left it in, without a guarantee of battery life or basic functionality. This is the biggest difference between buying a used or second hand iPhone 11 Pro compared to a refurbished one. Understand more about the difference in our detailed article here - What is the difference between refurbished and used electronics?

Why buy a refurbished iPhone 11 Pro instead of a new one?

Refurbished tech is better for the planet than brand new at almost every turn, just read the study conducted by ADME (French Environment and Energy Management Agency). We've summarised it nicely in our article The environmental impact of refurbished tech but the bottom line is the vast majority of refurbished devices have significantly less of an impact on the environment. Staying true to our brand we're also a huge advocate for environmental change. In fact, at the beginning of 2023, we hit a milestone for preventing 1 million tons of carbon emission (CO2e) from entering the atmosphere. You can help contribute to a better circular economy when you shop for refurbished iPhone 11 Pro deals instead of buying brand new, giving not only the planet a break, but also your wallet by saving up to 50% off!

How does Back Market categorise refurbished devices?

We categorise refurbished devices based on the product's cosmetic grades, to make sure you know exactly what you can expect when your device arrives. Watch our What does a Fair, Good, or Excellent refurbished phone look like? YouTube video for a clear breakdown with summarised information below.

Grade: Fair
- Screen: May have micro-scratches which could be slightly noticeable when the screen is turned on.
- Body: Has visible scratches and/or dents.
Grade: Good
- Screen: Perfect condition
- Body: May have micro-scratches visible from 20 inches away.
Grade: Excellent
- Screen: Perfect condition
- Body: May have barely visible micro-scratches, not noticeable from 8 inches away.

No matter the cosmetic grade, every device functions like new.

Is the iPhone 11 Pro still worth it in 2024?

The Apple iPhone 11 Pro is still worth buying in 2024 as it not only costs a lot less today, but also because it still possesses comparable features to the later models of iPhone 12 Pro and iPhone 13 Pro. Some of the standout features in the iPhone 11 Pro are the camera, battery life, and display:

The rear triple camera lens system is 12MP and allows you to shoot regular, telephoto, and ultra-wide perspectives, to capture a variety of professional-looking photos. In addition to the already-impressive camera feature, Apple notably improved night mode making low-light photo issues a thing of the past!
The battery life has improved significantly in comparison to the iPhone 11 and iPhone XS. It comes equipped with fast charging that can take you from 0%-30% in just 15-minutes, and comes with an 18W charger and lightning-to-USB-C cable to help you avoid any long periods of low battery.
Watching HDR video content is also a treat, with support from Dolby Vision and Dolby Atmos sound now built within, where you can easily watch content without the need for headphones on the iPhone 11 Pro.

What comes with my refurbished iPhone 11 Pro purchase?

Every certified refurbished iPhone 11 Pro sold on Back Market includes a charging cable. However, to reduce e-waste, AC adapters and headphones are NOT included. Your purchase also automatically comes with a 30-day money-back guarantee if you ever change your mind (hassle free!), and a minimum 1-year warranty for added protection. Also note that the charging cables are subject to the same warranty conditions too.

How can I buy the iPhone 11 Pro cheap?

Save even more money on your next refurbished iPhone 11 Pro purchase from Back Market, when you trade-in your old smartphone first! Simply complete the assessment and see the best offer for your device in as little as 2 minutes! If you're happy with the offer, you can ship your device for free with Back Market, and then receive cash in your bank account after.

Is Back Market legit?

Of course we are! But don't just take our word for it, read what our customers say and what other major publications mention too:

Furthermore, all purchases from Back Market come with free standard shipping, a 30-day money-back guarantee, plus minimum 1-year warranty.

Compare iPhone 11 Pro with other models

If you're currently debating between different iPhone models, then try using our neat mobile phone comparison tool to make your decision easier! We've also reviewed the iPhone 11 Pro with other models below:

Want to know the prices of the most popular smartphones?

Black Friday 2024: We want to buy YOUR phone!

This Black Friday, sell your phone instead of buying a new one. Just open our app, shake your device, and we'll tell you how much it's worth - and you'll get £20 off any purchases, all on us 🖤

Get more out of Black Friday when you shop at Back Market:

Up to 50% off the price of new, but at the same quality of new!
Verified Refurbished tech that passes a 25-point check by industry professionals
All purchases come with a minimum 1-year warranty and up to 30 days to return (for free) if not satisfied
Help cut down the planet’s growing e-waste problem by showing love again to the pre-loved!