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Refurbished iPhone 12 Pro's customer reviews

4.3/5

7,696 verified reviews in the last 12 months.

  • S

    Shujaah M.

    Purchased on the 17 April 2024

    4.5/5

    iphone 12 pro Fair grade 》 Iphone 12 pro excellent grade. I just want to say it my first experience buying used refurbished mobile. i have been buying brand new apple from more then 10 years and i'm the kind pf person who loves keeping the gadgets mobiles laptops in a flawless condition. i came across this site and accidently ordered a fare grade mobile which was very rough and according to the website description. After one of receiving the order I came to know the site has option to select grades so I immediately returned the device. Then I reordered the same phone from same seller in excellent grade and seriously I'm amazed with conditioned it really give you a brand new phone vibe. Cons: customer support not responds timely. no helpline no to call very canned responses. can improve packaging a bit battery health are okay first phone was 83 and the next one i reordered was 84 pros you can get a phone exactly according to your budeget 12 months warranty plus extended covers as well for 35£ very cheap recommendation. dont go for fair grade you wont like that but they have very clear details about each single grade so atleast go good grade or excellent. i got my excellent grad...

    Reviewed in United Kingdom on 1 July 2024

    iPhone 12 Pro 256GB - Gold - Unlocked
  • F

    Febian T.

    Purchased on the 17 May 2024

    4.8/5

    I’m happy with the phone that I bought from back market. I bought the excellent condition one iPhone 12 Pro 256GB gold and I was surprised to receive a phone with zero scratches or marks. Battery health was 87% which is not bad for a refurbished product. I want to thank back market for their excellent products and service.

    Reviewed in United Kingdom on 1 July 2024

    iPhone 12 Pro 256GB - Gold - Unlocked
  • A

    Alison O.

    Purchased on the 4 February 2024

    5/5

    I went for the iPhone 12 Pro 512 GB in excellent condition and could not be happier with my purchase. Having read the reviews, I was careful to choose one refurbished by Loop Mobile, as they seemed to have the best feedback. The phone arrived within 48 hours of placing the order. A couple of very minor scuffs on the metal but the screen and camera lenses look immaculate and the battery health more than acceptable at 88%. Excellent value for money and a big step up from my old 7 plus, which I also purchased from Back Market. With this kind of service, I have no idea why anyone would want to buy a new phone. Top job guys!

    Reviewed in United Kingdom on 20 February 2024

    iPhone 12 Pro 512GB - Graphite - Unlocked
  • A

    Andrew M.

    Purchased on the 4 February 2024

    4.8/5

    I’m very pleased with the refurbished iPhone 12 Pro that I have bought from Backmarket. It is in excellent condition with good battery strength, and it has worked perfectly so far. It was also delivered very promptly. I’m very happy to recommend Backmarket

    Reviewed in United Kingdom on 21 February 2024

    iPhone 12 Pro 128GB - Pacific Blue - Unlocked
  • D

    David M.

    Purchased on the 31 January 2024

    5/5

    I am very pleased with my iPhone 12 Pro that I purchased from back market. I had an iPhone 6 and it broke so it was time for a more update phone. I ordered the phone and it arrived in only two days. It had 98% battery which I was very pleased with. It barely had any scratches after I had purchased the phone in ‘fair’ condition. Would totally recommend for anyone looking for a new phone. Refurbished is very good👍🏿

    Reviewed in United Kingdom on 15 February 2024

    iPhone 12 Pro 128GB - Pacific Blue - Unlocked
  • P

    Peter B.

    Purchased on the 18 January 2024

    5/5

    My wife needed a new phone as she had wrecked her old 1 . She chose a iPhone 12 Pro and she loves it. Obviously is reconditioned but to be fair it’s like new , to me anyone who buys a brand new phone is mad save your money and the environment .

    Reviewed in United Kingdom on 31 January 2024

    iPhone 12 Pro 128GB - Pacific Blue - Unlocked
  • J

    Jackson C.

    Purchased on the 27 December 2023

    4/5

    The lightning port and speakers were full of dust and gunk, my phone charger didn’t fit in properly at first, I had to clean it out myself, the “refurbished” iPhone 12 Pro clearly didn’t even have a good clean. Everything else was as expected.

    Reviewed in United Kingdom on 29 December 2023

    iPhone 12 Pro 256GB - Pacific Blue - Unlocked
  • P

    Panashe B.

    Purchased on the 6 December 2023

    4.5/5

    It was my first time buying a refurbished phone and all I can say is I am just impressed. I bought an iphone 12 pro good (condition) and it was perfect. It looked new and had no scratches at all. The battery was at 89%.

    Reviewed in United Kingdom on 24 December 2023

    iPhone 12 Pro 256GB - Graphite - Unlocked
  • C

    Charo G.

    Purchased on the 3 March 2024

    4.8/5

    My phone got stolen and I needed a replacement. I decided to buy a refurbished one from Back Market, but I was worried that the quality wouldn't match the description of the item. I bought a refurbished iPhone 12 Pro in good condition, and I have to say it exceeded my expectations! Apart from the battery health of 83% (which is totally understandable), the iPhone is in EXCELLENT conditions! I'm very happy about the purchase and certainly recommend to purchase from BackMarket.

    Reviewed in United Kingdom on 20 March 2024

    iPhone 12 Pro 128GB - Gold - Unlocked
  • D

    David A.

    Purchased on the 31 October 2024

    5/5

    Well I was very sceptical about buying reconditioned but after reading reviews and comparing prices and they come up trumps every time..received in excellent condition and opted for a new battery too..one very happy son and will def be back again thank you..even traded his old one in and got £80 back..brilliant 👍

    Reviewed in United Kingdom on 18 November 2024

    iPhone 12 Pro 128GB - Graphite - Unlocked
See all 7,696 reviews

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Rediscover excellence with a refurbished iPhone 12 Pro

At Back Market, customers can save big (up to 50% off) compared to the price of new on a certified refurbished iPhone 12 Pro. At Back Market we ensure quality is upheld through our minimum 25-point inspection that authenticates functionality, appearance, and security, conducted by industry professionals. Furthermore, we continually monitor our sellers through secret shopping, onsite visits to refurbishment centres, and of course, our customers’ reviews. Our one-of-a-kind Innovation Lab, are at the heart of these operations, and even develops new refurbishment processes that have become the industry standard.

Why buy refurbished instead of a second hand iPhone 12 Pro?

All refurbished devices on our marketplace have been fully reconditioned, cleaned, inspected and tested to the same standards as a new one. Whereas buying “used” or “secondhand” devices means you’re buying the device in the condition the previous owner left it in, without a guarantee of battery life or basic functionality. This is the biggest difference between buying a used or second hand iPhone 12 Pro compared to a refurbished one. Understand more about the difference in our detailed article here - What is the difference between refurbished and used electronics?

Why buy a refurbished iPhone 12 Pro instead of a new one?

Refurbished tech is better for the planet than brand new at almost every turn, just read the study conducted by ADME (French Environment and Energy Management Agency). We've summarised it nicely in our article The environmental impact of refurbished tech but the bottom line is the vast majority of refurbished devices have significantly less of an impact on the environment. Staying true to our brand we're also a huge advocate for environmental change. In fact, at the beginning of 2023, we hit a milestone for preventing 1 million tons of carbon emission (CO2e) from entering the atmosphere. You can help contribute to a better circular economy when you shop for refurbished iPhone 12 Pro deals instead of buying brand new, giving not only the planet a break, but also your wallet by saving up to 50% off!

How does Back Market categorise refurbished devices?

We categorise refurbished devices based on the product's cosmetic grades, to make sure you know exactly what you can expect when your device arrives. Watch our What does a Fair, Good, or Excellent refurbished phone look like? YouTube video for a clear breakdown with summarised information below.

  • Grade: Fair
    • Screen: May have micro-scratches which could be slightly noticeable when the screen is turned on.
    • Body: Has visible scratches and/or dents.
  • Grade: Good
    • Screen: Perfect condition
    • Body: May have micro-scratches visible from 20 inches away.
  • Grade: Excellent
    • Screen: Perfect condition
    • Body: May have barely visible micro-scratches, not noticeable from 8 inches away.

No matter the cosmetic grade, every device functions like new.

Is the iPhone 12 Pro still worth it in 2024?

The Apple iPhone 12 Pro is still worth buying in 2024 as it's not only considerably cheaper in comparison to the latest model now (even cheaper refurbished!), but also because of the standout features like it's camera capability, fast Bionic processing chip, and also the fact that it will still receive iOS updates still for the next few years to come.

What comes with my refurbished iPhone 12 Pro purchase?

Every certified refurbished iPhone 12 Pro sold on Back Market includes a charging cable. However, to reduce e-waste, AC adapters and headphones are NOT included. Your purchase also automatically comes with a 30-day money-back guarantee if you ever change your mind (hassle free!), and a minimum 1-year warranty for added protection. Also note that the charging cables are subject to the same warranty conditions too.

How can I buy the iPhone 12 Pro cheap?

Save even more money on your next refurbished iPhone 12 Pro purchase from Back Market, when you trade-in your old smartphone first! Simply complete the assessment and see the best offer for your device in as little as 2 minutes! If you're happy with the offer, you can ship your device for free with Back Market, and then receive cash in your bank account after.

Is Back Market legit?

Of course we are! But don't just take our word for it, read what our customers say and what other major publications mention too:

Furthermore, all purchases from Back Market come with free standard shipping, a 30-day money-back guarantee, plus minimum 1-year warranty.

Compare iPhone 12 Pro with other models

If you're currently debating between different iPhone models, then try using our neat mobile phone comparison tool to make your decision easier! We've also reviewed the iPhone 12 Pro with other models below:

Want to know the prices of the most popular smartphones?

Black Friday 2024: We want to buy YOUR phone!

This Black Friday, sell your phone instead of buying a new one. Just open our app, shake your device, and we'll tell you how much it's worth - and you'll get £20 off any purchases, all on us 🖤

Get more out of Black Friday when you shop at Back Market: 

  1. Up to 50% off the price of new, but at the same quality of new!
  2. Verified Refurbished tech that passes a 25-point check by industry professionals
  3. All purchases come with a minimum 1-year warranty and up to 30 days to return (for free) if not satisfied
  4. Help cut down the planet’s growing e-waste problem by showing love again to the pre-loved!