Customer reviews for Refurbished iPhone 12 Pro

After having to return an iPhone 11 Pro to another well-known "used tech" store, because they clearly don't "refurbish" phones and sold me a "B" grade item with only 77% battery health, I decided to check reviews of companies that sell properly refurbished phones. This led me to Back Market as they seem to be very responsive to customer queries, clearly are proud of their reputation and aim to help customers with any problems. Although the warranty on my iPhone 12 Pro is only for one year (as opposed to 5 years offered by the other store) I felt more confident that this phone would last me a good while. It arrived, with FREE delivery, very quickly, well-packaged and the phone was without any obvious signs of use, despite not being the top grade, and with a battery health of 86% (which keeps its charge for a good while). This phone is a better model than the one I returned, but cost the same price. It works very well and I'm very pleased with the service I have received (so far) from Back Market.

Well I was very sceptical about buying reconditioned but after reading reviews and comparing prices and they come up trumps every time..received in excellent condition and opted for a new battery too..one very happy son and will def be back again thank you..even traded his old one in and got £80 back..brilliant 👍

iphone 12 pro Fair grade 》 Iphone 12 pro excellent grade. I just want to say it my first experience buying used refurbished mobile. i have been buying brand new apple from more then 10 years and i'm the kind pf person who loves keeping the gadgets mobiles laptops in a flawless condition. i came across this site and accidently ordered a fare grade mobile which was very rough and according to the website description. After one of receiving the order I came to know the site has option to select grades so I immediately returned the device. Then I reordered the same phone from same seller in excellent grade and seriously I'm amazed with conditioned it really give you a brand new phone vibe. Cons: customer support not responds timely. no helpline no to call very canned responses. can improve packaging a bit battery health are okay first phone was 83 and the next one i reordered was 84 pros you can get a phone exactly according to your budeget 12 months warranty plus extended covers as well for 35£ very cheap recommendation. dont go for fair grade you wont like that but they have very clear details about each single grade so atleast go good grade or excellent. i got my excellent grad...

I’m happy with the phone that I bought from back market. I bought the excellent condition one iPhone 12 Pro 256GB gold and I was surprised to receive a phone with zero scratches or marks. Battery health was 87% which is not bad for a refurbished product. I want to thank back market for their excellent products and service.

I went for the iPhone 12 Pro 512 GB in excellent condition and could not be happier with my purchase. Having read the reviews, I was careful to choose one refurbished by Loop Mobile, as they seemed to have the best feedback. The phone arrived within 48 hours of placing the order. A couple of very minor scuffs on the metal but the screen and camera lenses look immaculate and the battery health more than acceptable at 88%. Excellent value for money and a big step up from my old 7 plus, which I also purchased from Back Market. With this kind of service, I have no idea why anyone would want to buy a new phone. Top job guys!

I’m very pleased with the refurbished iPhone 12 Pro that I have bought from Backmarket. It is in excellent condition with good battery strength, and it has worked perfectly so far. It was also delivered very promptly. I’m very happy to recommend Backmarket

I am very pleased with my iPhone 12 Pro that I purchased from back market. I had an iPhone 6 and it broke so it was time for a more update phone. I ordered the phone and it arrived in only two days. It had 98% battery which I was very pleased with. It barely had any scratches after I had purchased the phone in ‘fair’ condition. Would totally recommend for anyone looking for a new phone. Refurbished is very good👍🏿

My wife needed a new phone as she had wrecked her old 1 . She chose a iPhone 12 Pro and she loves it. Obviously is reconditioned but to be fair it’s like new , to me anyone who buys a brand new phone is mad save your money and the environment .

I have had an iphone xR from brand new and wanted an upgrade. I use my phone regularly but don’t care about the big ones or latest. I recently bought an ipad on Backmarket and couldn’t be happier, like brand new, so thought why not let’s get the iphone 12 pro. I was going to get a 13 or 14 but why pay so much extra for the same software updates. In around 12-18 months, I will probably use backmarket again to get a refurbished iphone 15 or something at a lower price. Just makes sense. I’m not into photography but do love the triple camera on this phone. It is a good upgrade from my XR, but use it mainly for social media/calls/texts and has the same software as the iphone 15, so what’s not to love. It was a LOOP mobile refurbished too. 
the excellent condition is worth it as it is like a brand new phone. No scratches or anything. Battery health is 84% but for what I use it for, I’m happy as I know the battery is original. Love the blue colour too. Only a little scuff around the charger but that’s from being in a case which shows it’s been well cared for. The phone came with a usb c - lightning cable which was fab but keeping it as a spare as I have loads 🤣 already and also came w...