The battery was in terrible shape, it wouldn't hold a charge for even two hours and crashed apps when I opened it, I had to replace it and it was still the original. I expected it to at least have been replaced. Also, the keyboard is not responsive, there must be some problem with the touch because while typing it switches to special characters by itself. I had this same phone until I got another one from back market because mine had a broken screen, and there is a huge difference. Aesthetically it is in very good condition, better than my old oneplus5 but the rest leaves something to be desired. A refurbished phone should be functional anyway, at least I expect the battery to be replaced. I will not buy from back market, next time I will take mine to be reconditioned by someone experienced.

Phone works fine on the whole. The fingerprint reader doesn't work and the screen is really scratched.

Exactly what we needed as an extra phone. Quality is absolutely fine. With the intention to never buy new again, this experience fitted perfectly!

The quality of the Oneplus5 product delivered on time is faultless and works perfectly.

Everything is working properly. Nothing to report. Very correct package.

Very fast delivery, immaculate screen, looks like a brand new phone.

The back market service works very well. However, the retailer you trust doesn't always check the condition of their batteries properly, and apparently can't change them.

Very good autonomy but it's given up the ghost this morning, especially the screen.

Very fast delivery in 1 day and the phone works in good condition. Perfect!