I got the samsung galaxy note20 ultra 5g which had a FAIR condition onit, The communication from the vendor was on point at every stage the delivery by dpd was on time and well informed payment via KLARNA was very easy and the phone... the condition was so much better than i expected, very minor nicks on the metal - does not affect the overall look screen is scratch free did i get lucky? not sure but very happy on my 1st day of using the phone. Would i buy from this retailer again??? YES :)

really happy with phone looks brand new can't tell its a reconditioned one . would highly recommend using back market to anyone wanting a phone with massive savings

Very happy with my purchase . Immaculate condition not a single mark or scratch . You would believe I have just taken it out of the original Samsung box Running very smoothly excellent battery life .received the phone 3 days earlier than stated . Purchased February 2024...thanks for the wonderful service .

beautiful phone, easy to set up. was able to seamlessly transfer all of my info from my old Samsung to this new one. easy to use since it's the same system as my old Samsung. no scratches/damage upon opening. highly recommend 👌

Outstanding service from start to finish! From the moment I made the purchase until delivery, everything was seamless. The phone is in excellent condition, and everything functions perfectly. The only downside is the preinstalled apps from Three, which can be quite a hassle to disable.

I was very disappointed since I bought this phone which was rates excellent however it had a pretty obvious defect which could have been easily spotted by the technicians and fixed before shipping. They charging port was damaged and it doesn't hold the charger inside. I was however refunded but this has resulted in loss of time as the process of sending back the device takes about a week to complete and it takes up to 5 days for money to reflect back into your account.

thank you to a professional team who supported me with my purchase. the item looking amazing, like new. Back Market is very professional, strong recomand to others customers. My order arrived in 2 days after I placed my order. thank you!

The Mobile is in mint Condition.I ordered one in " Good Condition". I wasnt expecting such a mobile to be honest, though the back casing is Renewed its not the orignal one, still the phone is upto the mark. I am happy.

this order was actually for my mother in law she was desperate for a new phone the first delivered phone was a disappointment but she is very happy now thank you it was great how the problem was solved quickly and with out to much effort thank you again 😊