Customer reviews for Refurbished Samsung Galaxy Note 20 Ultra

Excellent Note 20 Ultra. Great quality, price & experience. Backmarket.co.uk are THE best for refurbished phones. I had an issue with the first one & the phone was replaced with the least amount of hassle, with the most extensive, complete & fantastic customer service. Excellent from start to finish. Also, I got insurance with them which is extremely difficult to get elsewhere for a second hand phone. I cannot recommend Backmarket.co.uk enough.

Outstanding service from start to finish! From the moment I made the purchase until delivery, everything was seamless. The phone is in excellent condition, and everything functions perfectly. The only downside is the preinstalled apps from Three, which can be quite a hassle to disable.

I was very disappointed since I bought this phone which was rates excellent however it had a pretty obvious defect which could have been easily spotted by the technicians and fixed before shipping. They charging port was damaged and it doesn't hold the charger inside. I was however refunded but this has resulted in loss of time as the process of sending back the device takes about a week to complete and it takes up to 5 days for money to reflect back into your account.

thank you to a professional team who supported me with my purchase. the item looking amazing, like new. Back Market is very professional, strong recomand to others customers. My order arrived in 2 days after I placed my order. thank you!

The Mobile is in mint Condition.I ordered one in " Good Condition". I wasnt expecting such a mobile to be honest, though the back casing is Renewed its not the orignal one, still the phone is upto the mark. I am happy.

I am so very pleased with this purchase. There was no hassle ordering, the only hassle I had was deciding which one to finally order 😅. This feels like a brand new phone, works like a dream and looks damn good! My daughter was gushing on about how nice the phone is, when I told her I got it from BackMarket, she was surprised and said that she had heard about them but didn't trust ordering anything. When she saw my phone and heard how quickly I got my order, she immediately ordered an earpiece for her iPhone. I am recommending this site to everyone!!! I am actually making more calls than I usually make, just to use the phone! I love my brand new second hand phone LOL! BIG THUMBS UP 👍 👌 👏

I got the samsung galaxy note20 ultra 5g which had a FAIR condition onit, The communication from the vendor was on point at every stage the delivery by dpd was on time and well informed payment via KLARNA was very easy and the phone... the condition was so much better than i expected, very minor nicks on the metal - does not affect the overall look screen is scratch free did i get lucky? not sure but very happy on my 1st day of using the phone. Would i buy from this retailer again??? YES :)

First, I had to use this device for a week to ensure my opinion is solid. 1. DELIVERY: This was great and ontime, arrived a day to the supposed date. 2. CONDITION: Pristine to the letter "E", not a singular sign of use... 3. FUNCTIONALITY: Every Single aspect is working. also ran a Samsung diagnostic in it, every aspect of the test showed the phone works just great. 4. BATTERY LIFE: Charged to 100%, I usually get 21-24 hrs off the phone depending on usage. Checking with Accubattery, Battery health is at 96%. I am really delighted I made this purchase, so very happy indeed. Thank you Qwikfone for this great refurb. Thank you Back Market.

Very pleased with my purchased . Arrived on time. My galaxy note 20 ultra is nice and crisp. Doubt if it's refurbished, looks like new.