Customer reviews for Refurbished Samsung Galaxy S20 Ultra 5G

4.1/5

280 verified reviews in the last 12 months.

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  • M

    Mike M.

    Purchased on the 27 February 2024

    4.6/5

    Ordered Galaxy S20 Ultra 5G listed as excellent condition. Truly, there is not a mark on it. It arrived a day earlier than originally estimated and Backmarket kept me informed the whole way through the process. I've never bought a used phone before, and was a bit worried but I'd like to reassure anyone else that product quality and customer service are second to none.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S20 Ultra 5G 128GB - Grey - Unlocked
  • R

    Ray P.

    Purchased on the 29 July 2024

    4.9/5

    hi ordered an s20 samsung galaxy as we wanted to retain the sd card option. It arrived promptly. However the phone was still locked to Verison. The customer help team contacted the seller and the issue was sorted quickly. great value combined with geat service. Thanks

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S20 Ultra 5G 128GB - Grey - Unlocked
  • S

    Stewart L.

    Purchased on the 1 November 2024

    4.9/5

    I bought a Samsung S20 Ultra. it looks like a brand new phone. it arrived 2 days early. From beginning to end the service has been great

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S20 Ultra 5G 128GB - Black - Unlocked
  • E

    E S.

    Purchased on the 23 August 2023

    4.1/5

    Device arrived as described and had a normal life until it failed (Although this was as a result of aging, and was to be excepted eventually.) Returned under warranty (Screen is costly to fix so it is understandable) Didn't come with official cables, but they worked. The device was great and I recommend this seller, quick to respond and even offer refund past 30 days.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S20 Ultra 5G 128GB - Black - Unlocked - Dual-SIM
  • P

    Paul C.

    Purchased on the 2 May 2024

    5/5

    this is the second phone i have ordered from this site and i am really pleased with the quality of the products i have bought i am pleased and i will use them again i would recommend this site to everyone if you want to save money then use Back market because you want be disappointed

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S20 Ultra 5G 128GB - Black - Unlocked - Dual-SIM
  • G

    Gareth K.

    Purchased on the 5 April 2024

    4.6/5

    Ordered the phone (Samsung S20 Ultra) delivered quicker than detailed on the confirmation by DPL - with tracking & packaged up so well for delivery. All working as expected copied the data from my old phone

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S20 Ultra 5G 128GB - Grey - Unlocked
  • P

    Patricia B.

    Purchased on the 8 March 2024

    4.4/5

    The phone came as described. Excellent condition. I had problems with the phone losing signal from my service provider 3 I had to keep turning the sim off and back on to get a connection. I tried another sim from someone on Lebara and that worked with no issues. I changed my provider to Lebara and no issues since.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S20 Ultra 5G 128GB - Black - Unlocked
  • G

    Gill D.

    Purchased on the 4 February 2024

    4.6/5

    Delivery was fast and without incident.The phone looked as good as new.For the first few days I had some issues with it- it wouldn't always unlock when I swiped the screen and I had to turn it off and on again to get it working. I was about to organise a return but then it seemed to settle and, touchwood, it's been absolutely fine since-no problems whatsoever. So, I'm very pleased.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S20 Ultra 5G 128GB - Black - Unlocked - Dual-SIM
  • C

    Christopher lan P.

    Purchased on the 20 January 2024

    4.9/5

    So for my experience with this phone so far is really good.It arrived pretty quick, fully charged and in good order. It was really tidy in its appearance. Thank you Back market. I will order from you in the future.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S20 Ultra 5G 128GB - Black - Unlocked
  • D

    Damian O.

    Purchased on the 23 January 2024

    4.8/5

    This is my second purchase from Back Market. Need I say more? Great company. Easy to navigate website. Great phone selections and both phones turned up earlier than expected. Will definitely use Back Market again.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S20 Ultra 5G 128GB - Grey - Unlocked