Customer reviews for Refurbished Galaxy S24 Ultra

Came in fantastic condition and works well. Would like to have been supplied with the data transfer cable attachment that tends to come with Samsung phones to make transition between phones easier - thankfully I had one, it just required me to turn my house over.

Smashing price on a good grade, front and back immaculate, little bit of wear on the body but to be expected from a pre-owned device, delivery was quick. good to see the option to use ClearPay to spread the payments if required. reason for 4 stars is the trade-in value was poor compared to taking it to a well known high street retailer who specialises in pre-owned goods, got £132 for a Samsung s20Ultra compaired to the £116 I was offered on here.

was nervous about purchasing from this site as I'd never heard of it before but I took a chance. Phone arrived well packaged and in good / excellent condition. Looks brand new & so far no regrets. Now I'm thinking of buying Samsung ear buds! Hopefully the same experience.

I have used Samsung phones a lot and this one was amazing. I gritted my teeth and ordered the 'fair' phone, but it arrived looking like it was brand new! No visible scratches and the battery life (for me) is well over 24 hours. I did take a chance on this company but they have earned my solid respect over the price and quality of the phone.

I ordered a S23 in 2023 and that's worked perfectly. This year 2025, I've ordered a S24 Ultra, and since then another phone, and all work perfectly, just waiting on my trade-in payment as it take 6 days. Super fast delivery, properly packaged, great communication throughout! I'll be ordering again defo!

S24 ultra super phone compared to my trusted S21 5g that I've had for 3 years. Time for an upgrade and the S24 ultra doesn't disappoint in all depts,my favourite the incredible zoom on it. Oh the buying process from back market absolutely fantastic process.Thankyou.

We have bought 3 x phones from Back Market over the last year and happy with them all. The phones were different makes (Apple, Google, Samsung) for three different kinds of people wanting different things and each fitted with the research we did beforehand. Buying newly new (like cars) saves 25 - 33% and you can't tell the difference. However, don't tell everyone as you need people to buy new so there is a second hand market.

I recently ordered a phone from the Back Market website, and my experience was simply wonderful! I chose the Samsung S24 Ultra model, and it exceeded all my expectations. The phone is in excellent condition, looks like new, and works flawlessly. I was especially pleased with the fast delivery – the order arrived the next day. This was my first purchase from this site, but I am completely satisfied. I now recommend Back Market to everyone looking for high-quality tech at a reasonable price!

Bought a premium Samsung s24 ultra from Back Market. It truly looks unused and working brilliantly! Excellent service makes it perfect! Definitely recommend! Thanks so much!