Customer reviews for Refurbished Office laptop and tablet

This was brought for my son as a Christmas present. I did pay the extra for an original Apple box and also I paid out extra for a good quality refurbished iPad. The result was my son was super happy with what he’d been given, it was in excellent condition without a single mark on it as if it was brand new. I would highly recommend anyone to go down the refurbished route and read up on what you are buying as many of these products actually have never been used. Happy shopping all and I hope your experience is as good as mine.

Initially I was a little sceptical about buying a refurbished iPad however I couldn’t be happier with the service from Back Market. Super fast delivery for Christmas…great packaging (box was on a par with Apple packaging) and so far completely delighted with the device and battery life. 12 month warranty also included. A perfect first experience!

In one word: Lovely The iPad was in mint condition as advertised. It was officially registered as a refurbished sale with Apple and therefore covered by Apple's remaining original warranty, with the option to add AppleCare+ on top of it. Backmarket offers their own insurance products as well to cover it from accidental damage. What's not to like?

Ordered this for my granddaughter for Christmas it’s in perfect condition and arrived very quickly. Will definitely be ordering more before Christmas I have 2 Apple Watches and EarPods in my basket ready to order 😊 Highly recommend Back market for anyone looking for top quality refurbished from a company you can trust. A+++

iPad Pro arrived as described in good time. You do have your doubts about buying refurbished items and sending quite a lot of money for something you haven’t fiscally seen but the device is all I hoped for thank you Back Market. I will be recommending you to family and friends.

So I got this for my friend, three weeks after I got mine. Exact same model and condition, it looks as new as mine did. No complaints at all. This is my 4th purchase from back market in 3 months and all my devices are literally soooo good. I’d always choose refurbished over new tech tbh

I bought this at a fair quality, the only minor scratches I could see were so tiny on the edge of the ipad, it practically looked brand new. works well, 11/10 would buy refurbished electronics on here again

A great quality laptop, exactly as described. Much better value than buying brand new and yet it looks, behaves and feels brand new! It’s really good to know that less raw materials are being used when I buy from Backmarket. So much less wasteful to use a good refurbished second hand item. Thank you Backmarket.

The part exchange process is confusing to say the least. The item was at your refurbisher and you kept sending mail saying I should send it back. Perhaps your team should report on receiving the product. By that communication you convinced me the return was lost and you wasted my time and that of your customer service team.