idoodirect's customer reviews

4.5/5

120 verified reviews in the last 12 months.

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  • S

    Sam F.

    Purchased on the 8 January 2024

    5/5

    I was on the fence about buying a refurbished coffee machine but it's been 3 months of daily usage and still going strong! The machine came with all the accessories and the manufacturer cleaning tablets. It was almost completely clean with the expected slight wear and tear for a refurbished product.

    Reviewed in United Kingdom on 9 December 2024

    Coffee maker with grinder Without capsule Sage SES880BTR 2000.0000L - Black Truffle
  • J

    Jerico M.

    Purchased on the 29 July 2024

    5/5

    Fast delivery, and the Galaxy Note 10+ is working good, . Overall review, I give it 5 stars for an excellent service and quality refurbished item. I’m very satisfied & highly recommended. Thank you Back Market, you exceeded my expectation.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy Note10+ 5G 512GB - Black - Unlocked
  • O

    Olivia K.

    Purchased on the 15 January 2024

    5/5

    I bought a S21 unlocked model graded as "fair". The phone was immaculate and seems to be working in excellent order.very straightforward website to use and the delivery tracking and service was excellent. I also used the trade-in option when purchasing my phone to sell on my previous . Would highly recommend Back Market and I will be using this website in the future for other refurbishment tech purchases.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S21 5G 256GB - Pink - Unlocked
  • C

    Cailean S.

    Purchased on the 3 January 2024

    4.8/5

    First time I've bought a reconditioned phone and I was a bit unsure what to choose. I decided to choose a fair condition phone. I was surprised when it arrived at how good the condition actually was, barely a mark on it. Phone works great and I'm glad I decided to buy a reconditioned phone rather than a new one at twice the price. Very pleased overall.

    Reviewed in United Kingdom on 9 December 2024

    Google Pixel 7 256GB - Black - Unlocked
  • C

    Chyna-marie S.

    Purchased on the 23 January 2024

    5/5

    I received my order within a couple days (I did order it in the evening so probably would've been quicker!) and to say I ordered it in fair condition I was very happy! It actually included more than I thought it would after reading the description, the only thing I needed to do was download the manual on my laptop from online! The only noticeable things was a few scratches on the drip tray and you could tell the milk jug had had some use but I think to say its refurbished and fair condition this is very good!!! I just cleaned up the jug with some stain remover and it looked brand new! and as for the scratches on the drip tray, I bought this coffee machine as an upgrade. I bought a cheap espresso machine a couple years ago so I know how easy it is to catch scratches with the drip tray so this didn't bother me because I thought I was probably going to end up getting a few accidental scuffs on it myself! I was a bit weary of buying something refurbed because I haven't done it before but this coffee machine was in better condition than I thought it would be. therefore, I would highly recommend!!! im now making the same delicious coffees for a fraction of the price than I would be if I...

    Reviewed in United Kingdom on 9 December 2024

    Coffee maker with grinder Without capsule Sage SES880BTR 2000.0000L - Black Truffle
  • M

    Matthew P.

    Purchased on the 17 November 2024

    4.4/5

    Easy to use app with easy ordering using ApplePay. Shipping status was lagged but was surprised when it arrived early. The description of what is missing could have better and my suggestion would be to show all included and not included items.

    Reviewed in United Kingdom on 13 December 2024

    Espresso maker with grinder Without capsule Sage Barista Pro SES878BST 1.9000L - Black
  • S

    Sandra R.

    Purchased on the 11 October 2024

    5/5

    Good! Quick delivery. Item just as described - couldn't see any signs of previous usage. Hate to think of the waste involved in buying a brand new phone all the time so wouldn't hesitate in coming back next time I want to upgrade. I had ordered an S21 by mistake so hope the return goes through as smoothly as promised.

    Reviewed in United Kingdom on 9 December 2024

    Galaxy S22 5G 128GB - Dark Purple - Unlocked
  • P

    Peter W.

    Purchased on the 17 September 2024

    5/5

    fantastic, just what wanted, I had previously a pixel 2 pro and loved it, but then couldn't afford the Next version so went down the Samsung root and enjoyed my A71 for many years until recently when I realized it had not had any updates for 18 months, so now was the time for a change and PIXEL was written in the title. I lovely it

    Reviewed in United Kingdom on 9 December 2024

    Google Pixel 8 128GB - Black - Unlocked
  • A

    Ann G.

    Purchased on the 25 October 2024

    5/5

    Loving my Galaxy A12 so easy to use Delivery was fantastic arrived the next Definitely recommend back market to my friends and family

    Reviewed in United Kingdom on 9 December 2024

    Galaxy A12 64GB - Black - Unlocked - Dual-SIM
  • S

    Stephen C.

    Purchased on the 13 December 2023

    5/5

    I bought the reconditioned one for my Dad since I have the same machine and it's excellent. It's just gone faulty. Are you able to fix it? Stephen.critchlow@ascentventures.co.uk

    Reviewed in United Kingdom on 9 December 2024

    Coffee maker with grinder Without capsule Sage The Barista Express BES875 2.0000L - Silver