Reconome's customer reviews

Honestly can't fault anything. I was looking for days unable to decide, then the device came down another £30 and it was too good not to. Laptop arrived a day before expected (bonus 1). Laptop has touchscreen even though the tech specs state it does not (bonus 2). The battery life is actually impressive and I am surprised given the laptop is refurbished (bonus 3) Condition of the laptop is very good, I ordered the "Fair" condition and honestly other than a very light scratch on the outer top case, it's perfect (bonus 4) All in all I am very satisfied with my purchase and would not hesitate to recommend to anyone.

This was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!

The laptop arrived with a very wobbly hinge! A bit annoying that the refurbishers didn't address this as it only took me 1 youtube tutorial and a quick 15 minute DIY job to fix. Aside from that, I'm a happy customer.

quality item. the packaging was excellent i forgot it was a refurbished item. I will use it and if I need to upgrade, I will do so from this site.

This was my second purchase from BM as expected delivery etc was fast and efficient. The device was well priced however the physical condition of the case was beyond what I could accept as fair. An additional issue with the computer (Fan) would have made the intended use less desirable in its current condition.

Delighted with my iPad mini 4 - its quality and performance. My only disappointment was to discover that iOS could not be updated beyond 15.8.4. Some of the apps I wanted to install required iOS 16 or above. But I am finding work-arounds and identifying instances where having the iPad really fills in a gap. Good value for money!

I waited to write until l managed to use for few weeks the surface and l can assure you now that l am most stisfyed! It is as promissed in good condition and easy to use the only down side it is the life of the battery but l was expecting that from a second hand product. All un all l am happy with my purchase and the very quick delivery!

What a great experience, despite an initial fault with a component. Received my order quickly and really well packaged and protected. The monitor was in perfect working order and was a real bargain. The stand was faulty and I had to contact the customer service team. That experience in itself is enough to make me want to use Back Market in the future. They were responsive, understanding and I received my replacement part within two days. Fantastic experience, fantastic company and great value on quality, pre-used tech.

Considering I got the monitor is "fair" condition, it looks excellent and it's performed well so far. Packaging was highly secure, shipping was fast.....Would definitely consider refurbished again!