Simply efficient service and excellent product.

So far I am enjoying the phone.

Had to ask what model it was as wasnt clearly advertised......turns out it was the oldest for same prices as a V3! Return was no hassle though had to request full refund as £15 was missing first time around. Overall good enough and cust service very responsive.

received before the day for a correct condition nothing to say good value for money for now the phone ☎️ works well nothing to report that a few days I have it it's not my first experience with your reconditioned phones so I recommend thank you to all Back Market team

Everything went well. Delivery, packaging. The mobile phone itself unfortunately has a small blind spot on the display, as if something sharp had fallen on it. Otherwise the mobile phone is fine, as far as I can tell so far.

Unfortunately, the quality is hugely disappointing afterwards. Deliberately chose a phone labelled "excellent". From day 1, the battery condition sucked. Did nothing with it because it always saw as an option to have the battery replaced. After a few months, pixels started breaking down in the screen, with the low point being a part of the screen where the glue seems to be coming off. After offering the item for repair, with a clear explanation, you are told to no avail that the defects are self-inflicted and therefore no warranty applies. Extremely disappointed, a waste of money, I won't recommend refurbished to anyone!

received super quickly in its original box, frankly not disappointed! we've been buying our phones on BackMarket for 5 years now and once again it's a faultless satisfaction! 😍

at the moment I'm not using it every day because I'm waiting for a shell, but I've been able to install all my applications without any problems and the fact that it folds up is great.

I'm quite disappointed with the scratches on the side of the phone. with a shell it's fine but there are quite a few and they're quite extensive.