Customer reviews

I had my doubts initially since i had always bought new. I was using a macbookpro 13 (2018) bu the screen had a problem. While waiting for it to be fixed, i got this Dell as something to use. The truth? I'm satisfied with it though it took a while to get used to it. Been using Macbook pro for a very long time. I am getting more convinced of buying refurbished products from places of high repute, if only for the sake of the earth. Thank you, Back Market, UK!

Couldn't be happier with the laptop I recieved. In excellent condition, wouldn't have even know it was refurbished and i only got the 'good spec' which is middle range for wear and tear. Delivery was super quick, quicker than advised which is always a bonus! Second laptop i have brought from Back Market, the only place I buy tech from now.

I chose 'fair' condition, this only refers to a scratch on the case. Laptop arrived fully charged with windows 11 Pro installed (thanks!) It replaces an old, slow laptop and is fast and good looking. Does everything I want it to. I've previously bought phones from Backmarket and I'm a big fan of reconditioned tech, everyone's a winner!

Arrived fast … even faster than they said it would. Immaculate condition. Would never know it was reconditioned. I’ve bought loads of stuff from here. And I’ll defo be back again.

Really pleased with my first Back Market order. Looks brand new and so far works well for a refurbished laptop. Thank you.

Another awesome experience with Backmarket. Thanks so much for another 'like new' refurbished product. I continue to recommend you.

It's great, allowed me to do a full reset unlike other refurbished laptops. Geuine windows product. Very good condition and working well.

I got my HP laptop looking almost new if not new and got upgraded at no additional cost as a gift. it is working well, charges well, food battery life and durable. I recommend this to anyone looking to get a laptop. and not to forget delivery was really fast

Returned my wrong spec dell and ordered another Lenovo laptop. This time, all went perfect. Return and next purchase were both super smooth. Customer service assisted all the way on chat and call (they call you! You don’t have a number to call them). The new machine is wonderful. Love it! Great value for money. Thanks BackMarket. Let’s save more electronics from going to the landfill too soon. I highly recommend BackMarket. I will continue to buy stuff from you.