Customer reviews for Refurbished HP Probook

7,719 verified reviews in the last 24 months.

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  • B

    Braith G.

    Purchased on the 16 January 2025

    Verified purchase

    Good little laptop. No issues with the product itself. Only problem is Backmarket seem to have issues sending proper products. Bought this as the first refurbished laptop I bought from them had a broken charger and the charging port was very loose. This laptop arrived in better condition but the wifi chip was not installed properly so I had to take the laptop apart and fix it myself. It also had not been factory reset. Seems like they need better quality control.

    Item

    Hp EliteBook 830 G5 13-inch (2017) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 2 February 2025

  • C

    Curtis V.

    Purchased on the 15 January 2025

    Verified purchase

    When i bought my laptop an Elitebook 2019 ryzan, i was skeptical and didn't know what to expect. But i have to say i was impressed when it arrived it was more than what i expected for a second hand laptop. I'd recommend BackMarket to anyone looking to get a refurbished laptop.

    Item

    Hp EliteBook 745 G6 14-inch (2019) - Ryzen 7 PRO 3700U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 26 January 2025

  • K

    Karen W.

    Purchased on the 24 November 2024

    Verified purchase

    Second time I've bought off back market and a great experience again. Easy to order , very quick delivery. Very well packed. And a fantastic product!!! I bought a reconditioned laptop and you would never of known it wasn't brand new! Very happy indeed.

    Item

    Hp EliteBook 745 G6 14-inch (2019) - Ryzen 7 PRO 3700U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 2 January 2025

  • R

    Ricky S.

    Purchased on the 16 February 2025

    Verified purchase

    the unit Hp Elitebook is Good as new I loved it planning to buy another unit for my kids thank you seller.

    Item

    HP EliteBook 840 G3 14-inch (2016) - Core i7-6500U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 3 March 2025

  • B

    Beverley C.

    Purchased on the 28 September 2024

    Verified purchase

    I recently purchased a refurbished laptop from Back Market. The product was marketed as being in good condition. The laptop arrived in a couple of days and on time. Upon opening the condition was definitely at the top end of being good. The laptop was very easy to set up, helpful step by step instructions were available as soon as I logged on. I have now been using the product for a couple of weeks and am really happy with the purchase.

    Item

    Hp EliteBook 840 G5 14-inch (2017) - Core i5-8350U - 8GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 14 October 2024

  • P

    Philippa C.

    Purchased on the 7 November 2023

    Verified purchase

    I have bought several refurbished devices in recent years as even expensive brand new ones were breaking down when only 2 years old. They have become like white goods - cheaper to replace with refurbed rather than send to the repairers. I am very pleased with the HP Elite laptop from Back Market I've just bought for a mere £159. I was expecting it to have some cosmetic damage but the appearance is immaculate. It does the job and even if it breaks down in a year or so's time I won't be complaining. It arrived next day and was very well packaged.

    Item

    HP EliteBook 840 G3 14-inch (2016) - Core i5-6300U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Seller

    BEST4TECH

    Reviewed in United Kingdom on 22 November 2023

  • W

    Wumi A.

    Purchased on the 2 May 2025

    Verified purchase

    My honest review here! I ordered HP EliteBook 1040 G10 advertised as Core i7-1360P; got Core i7-1365U instead, a less powerful processor. It’s a good laptop not just what I really wanted for performance. I’ll however give the customer service here a 5 ⭐️⭐️⭐️⭐️⭐️ cos a resolution was reached, I got to keep the laptop as the 1360p wasn’t In stock and was given a 10% partial refund.

    Item

    HP EliteBook 1040 G10 14-inch (2023) - Core i7-1360P - 32GB - SSD 512 GB QWERTY - English

    Condition

    Excellent

    Reviewed in United Kingdom on 16 May 2025

  • C

    Coco P.

    Purchased on the 5 July 2025

    Verified purchase

    It works extremely well. So far, I have downloaded quite intensive software (100gb worth) and the Laptop has not slowed down or faltered at all. Screen looks good and the Laptop looks as if brand new. Only down side is that battery drains quite quickly but not anymore than I have experienced with other HP laptops. Really Happy with the purchase!

    Item

    Hp EliteBook 840 G6 14-inch (2019) - Core i5-8365U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Excellent

    Seller

    TechPros

    Reviewed in United Kingdom on 23 July 2025

  • M

    Mike D.

    Purchased on the 21 February 2024

    Verified purchase

    I came across this site by accident and I'm glad I did. I had ordered a reconditioned laptop from another source and was let down 3 times on the delivery. so I decided to cancel and get one from this site. not only was it a more superior laptop but it also arrived the next day. customer is more than happy with his upgrade to what he was getting but thanked me for the prompt service. 5 star service and will definitely be ordering again.

    Item

    HP EliteBook 840 G3 14-inch (2016) - Core i5-6300U - 16GB - SSD 512 GB QWERTY - English

    Condition

    Fair

    Reviewed in United Kingdom on 7 March 2024

  • J

    Jackie V.

    Purchased on the 30 April 2025

    Verified purchase

    Impressed by everything so far. Good quality, no sign of it being refurbished. Windows 11 takes a bit of getting used to but so far so good

    Item

    Hp EliteBook 840 G6 14-inch (2019) - Core i5-8365U - 16GB - SSD 256 GB QWERTY - English

    Condition

    Good

    Reviewed in United Kingdom on 15 May 2025